The future of customer service
AUSTIN, Texas — Digital humans are becoming more and more a part of our everyday lives, from customer service to starring in training videos. This is just the beginning, and companies like Austin-based UneeQ are leading the way. **The human…
Making a good first impression in the world of remote work
Here’s how to maintain positive interactions online, according to science. Company © Seventyfour/stock.adobe.com They say you never get a second chance to make a first impression, but how does this apply to emails, text messages, or video conferences? Researchers at…
