AAfter their split 15 years ago, the legendary rock band Oasis announced on August 27th that they would reunite for a tour of the UK and Ireland in 2025. The news that the formerly feuding brothers Liam and Noel Gallagher would once again share the stage together was received with enthusiasm – but not without controversy.

The tour announcement led to “unprecedented demand” for tickets, prompting the band to add even more dates in the UK and Ireland. Still, the search for tickets via Ticketmaster was marred by frustration over technical issues, pricing and bootleggers.

Here’s a breakdown of the Oasis ticket controversy and where things stand now.

Problems with Ticketmaster

On Friday, August 30, fans selected through pre-sale voting waited in a line at Ticketmaster – the world’s leading provider of concert and sports tickets – before the three-hour pre-sale window began. On X (formerly Twitter), many fans complained about technical issues preventing them from accessing tickets. Some people were locked out of their Ticketmaster accounts or were essentially left waiting behind tens of thousands of people in line, only to be kicked out of the Ticketmaster queue or receive an error message when they finally reached the checkout of the ticket purchasing process.

When general ticket sales began on Saturday, August 31, fans complained about the same problems.

Read more: What happened during the congressional hearing on Ticketmaster and the chaos at the Taylor Swift concert?

Former One Direction member Louis Tomlinson, widely known as a long-time Oasis fan, also joined the conversation. While attending the Italian Grand Prix on Saturday afternoon, he said he had been in line for tickets to the reunion tour but was unlucky and had not received a (pre-sale) code.

In addition to the queues and technical problems, there was also criticism of the prices. Within an hour of the pre-sale opening, tickets appeared on resale sites at three times their face value.

Oasis commented on the controversy and prices on X, telling fans that tickets can only be resold at face value through certain websites. “Tickets appearing on other secondary ticket sites are either fake or cancelled by the promoters,” the post said.

However, the controversy is also tied to Ticketmaster’s own price increase, as they raised their own prices on “coveted” tickets during the sale. When fans finally entered the ticket selection section of the website, they found that tickets that originally £148 ($194) sold for £355 ($466)Ticketmaster introduced this “in-demand” dynamic pricing system in 2022, which allows prices to be adjusted according to market demand.

Fans called the increased ticket prices “problematic” and some compared Ticketmaster to black marketeers.

“As expected, millions of fans accessed our website and joined a queue that moved forward as they purchased tickets,” a Ticketmaster spokesperson said in an email to TIME. “We always advise fans to keep their place in line, make sure they are only using one tab, clear cookies, and make sure they are not using VPN software on their device.”

They added: “For clarity, Ticketmaster does not set ticket prices.”

Ticketmaster’s website states: “Promoters and artists set ticket prices. Prices can be either fixed or market-based. Market-based tickets are marked ‘Platinum’ or ‘In Demand.'”

This isn’t the first time Ticketmaster has been at the center of controversy over its ticketing system. During the sale for Taylor Swift’s Eras Tour, the company came under fire after fans waited in a line for hours on presale tickets, only to notice a glitch on the website at the last moment, after which Ticketmaster eventually canceled the general sale.

Are Oasis adding extra shows to their 2025 UK and Ireland tour?

Due to the difficulties and demand for tickets, many fans are calling for Oasis to add more tour dates to their now sold-out 2025 UK and Ireland tour.

The calls for additional dates come after Oasis added three more dates in the UK before tickets went on sale.

It is not yet known whether Oasis will add further dates in view of the ongoing demand.

TIME has contacted representatives from Oasis for comment.

How are government officials in the UK and Ireland responding to the increasing complaints?

Government officials in the UK and Ireland have spoken out amid mounting complaints from angry Oasis fans. British Prime Minister Keir Starmer told BBC Radio 5 Live that the government would look into the issue of dynamic pricing – a pricing system that increases costs based on demand.

“This is really important because this is not just an Oasis problem. This is a problem with tickets for all sorts of events, where people go online as soon as they can and within seconds, sometimes minutes, all the tickets are gone and prices explode, meaning a lot of people can no longer afford it,” Starmer said. “We need to stop that. We are consulting on it. I think there are a number of things we can do and should do.”

Lucy Powell, the leader of the British House of Commons, also appeared on the show and commented on the concept of dynamic pricing. She said she was angry about “excessive prices that exclude ordinary fans”. She went on to say that the government would “investigate issues around the transparency and use of dynamic pricing, including the technology around queuing systems that encourage it”.

The issue is also a topic in Ireland, with Deputy Prime Minister Micheál Martin speaking to Irish news broadcaster RTÉ about the debacle. He said the Competition and Consumer Protection Commission (CCPC) could be tasked with investigating the case. He went on to say he hoped those behind the ticket sales would “think about” the problems that exist.

“I think we need to seriously address this runaway cost inflation,” Martin said. “Given the rapid increases in ticket prices, it was obviously unaffordable for many, many people to attend a concert or to be able to afford to get in.”