close
close

Gottagopestcontrol

Trusted News & Timely Insights

NJ Transit makes changes and admits problems with its River LINE service
Massachusetts

NJ Transit makes changes and admits problems with its River LINE service

play

CAMDEN — NJ Transit will increase River LINE service by deploying “additional” buses between six high-ridership stations during weekday rush hours, the agency announced.

The change will take effect Monday, August 12, for Rand Transportation Center passengers in Camden, Palmyra, Riverside, Burlington Towne Center, Florence and Trenton.

The buses run Monday to Friday from 6 a.m. to 10:30 a.m. and from 3:30 p.m. to 8:30 p.m.

“Recent performance on the River LINE was unacceptable and we apologize to our customers for their experience,” said Kevin S. Corbett, the agency’s president and CEO, in announcing the change.

Railway tragedy: Palmyra teenager fatally hit by River LINE car

The agency said that problems in production and supply chain had led to delays in replacing the auxiliary drives in the light rail vehicles.

According to NJ Transit, the buses only stop at the six major stations and do not serve intermediate stops.

“Customers whose starting or destination station is not served by a bus will be transported on the next tram,” it said in a statement.

The Academy Bus. Co. additional service will continue until further notice.

River LINE cars will continue to run every 30 minutes.

Friday’s announcement followed a local lawmaker’s call for hearings on the River LINE’s problems.

State Senator Troy Singleton, a Democrat from Burlington County, said his office has heard in recent weeks from “disappointed riders who have suffered extreme inconvenience due to repeated delays and cancellations” on the light rail line between Camden and Trenton.

He also reported complaints “about the cleanliness of the cars and concerns about safety.”

“The poor service is simply inexcusable,” Singleton said in a July 25 letter to Senate Transportation Committee Chairman Senator Patrick Diegnan.

Corbett said NJ Transit is pushing a contractor to upgrade the cars “and restore the reliable and predictable service our customers expect and deserve.”

Jim Walsh is a senior reporter for the Courier-Post, Burlington County Times and The Daily Journal. Email: [email protected].

LEAVE A RESPONSE

Your email address will not be published. Required fields are marked *