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NJ Transit is offering additional bus service to compensate for delays and cancellations on the River Line
Massachusetts

NJ Transit is offering additional bus service to compensate for delays and cancellations on the River Line

Cancellations and delays have annoyed passengers on New Jersey Transit’s River Line – the light rail line between Trenton and Camden. NJ Transit is now trying to solve the problem for commuters with additional buses.

The River Line is an important connection for people who have to get to work. It stretches 34 miles between Trenton and Camden and stops in Bordentown and Pennsauken, among other places.

Buses are now being operated at six stations: Trenton, Camden, Florence, Burlington Town Center, Riverside and Palmyra.

Passengers tell News 12 New Jersey that the River Line has been incredibly frustrating since June, with the biggest concerns being cancellations, delays and the change in trains from every 15 minutes to every 30 minutes.

One of those concerned drivers is Ty Walters, who commutes from Camden to work in Trenton.

“The River Line seems to be down a lot. I get a lot of alerts on my phone that it’s hot, that it’s broken. Oh, we’ll wait,” Walters says.

Her commute normally takes 40 minutes. On Tuesday, it took an hour and a half after experiencing two breakdowns. She was supposed to be at work at 9 a.m. She made it to Trenton at 11 a.m.

“I had to go to work and talk to my manager about it because it happens so often,” says Walters.

NJ Transit says the outages are due to equipment failures, some related to the extreme heat.

NJ Transit CEO Kevin Corbett said, “Recent performance on the River Line was unacceptable and we apologize to our customers for their experience.”

Corbett says the buses are intended to provide a “more consistent, predictable and reliable schedule.”

To be honest, some passengers on the River Line have just been lucky. Like Harriette Bass, who admits that she uses the line during off-peak hours and only once a week.

“For me, it’s always been a great way to travel and do what I want to do. And that’s usually free time,” says Bass.

NJ Transit also says it is awaiting delivery of equipment – ​​custom drive units for the light rail.

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