Internet outages were reported throughout Beaufort County on Monday morning.
Sergeant Danny Allen of the Beaufort County Sheriff’s Office confirmed that internet was down across the region.
However, the non-emergency emergency call center and 9-1-1 continued to function.
Sparklight reported at 12:45 p.m. that “a portion of Hargray customers are experiencing slow internet or internet outages due to third-party fiber optic damage.”
“Engineers are working diligently to restore services as quickly and safely as possible,” Sparklight said on Facebook. “We apologize for any inconvenience and thank you for your patience. We will provide updates here as information becomes available.”
Hargray joined Sparklight in August.
There are also reports of internet outages in Beaufort public schools.
The City of Beaufort announced at 11:15 a.m. that all of its facilities were without internet service.
Downdetector.com showed outages in South Carolina, North Carolina, Georgia and Alabama.
In the Lowcountry, Sparklight serves Beaufort, Bluffton, Hilton Head and Hardeeville.
When the announcement was made in August that Hargray would become Sparklight, the two companies said they would “focus on offering even more: cutting-edge technology, exceptional customer service and a commitment to connecting you to what matters most.”
Many stores reported the outage on Facebook and asked customers to contact them by mobile phone.
