For example, mental or physical health appointments are typically only available during the workday. This is especially true for specialist appointments, which are both difficult to get and important. Having the flexibility to make these appointments and get work done later in the evening can significantly increase productivity and reduce mental strain and stress.
At Aquent, I work with a high degree of autonomy, which gives me the flexibility to schedule appointments, work during my most productive hours, and take full ownership of my tasks from my manager. This autonomy leads to higher quality results.
Flexible working from home means that I can confidently keep appointments and also take personal leave for sick days or for mental health reasons without having to worry about how my supervisor will perceive it.
Actionable strategies for HR professionals
To encourage support for veteran employees, many companies go beyond mere recruitment and develop special programs tailored to their needs. About half of these forward-thinking companies not only try to hire veterans, but also implement special support programs to equip them with the resources critical to their success.
These initiatives range from structured mentoring programs to employee resource groups and provide a support network for veterans.
Flexible and remote working options:
Employers should value productivity over mandating that all employees work the same way at the same time. More flexibility in when and where people work leads to a more productive workplace overall, as employees can work during their most productive times and have time for rest or mental health breaks.
Companies with physical workplaces should consider whether they can offer their employees the opportunity to work from home or whether they can create areas in the office for relaxation and recreation. Another option is to introduce flexible working hours, for example by prescribing only a few core times per day – for example, from 10 a.m. to 2 p.m. – around which employees can organize their time as they see fit. Or even introducing a four-day week to increase employee wellbeing and productivity.
For me, working from home was a priority to avoid PTSD triggers without having to request special workplace accommodations. Now that I work from home in my own office with my assistance dog Mika by my side, I have experienced a significant reduction in work-related stress and find true fulfillment in my work.
I joined the Army when I was just 17 years old, and transitioning to civilian life ten years later was a daunting task – one that many veterans have faced. The guidance and support of other veterans and mentors played a critical role in answering my questions, making the transition smooth, and laying the foundation for success.
An excellent example of an established mentoring program that many companies can participate in is DOD SkillBridge, also known as CSP (Career Skills Program). The DOD SkillBridge program provides military members with the opportunity to gain valuable civilian work experience during the final 180 days of their service through specific industry training, apprenticeships, or internships. DOD SkillBridge connects departing military members with industry partners who provide them with real-world work experience.
In addition, mentors serve as conduits to company resources, such as paid leave (PTO) for mental health issues, illnesses, or doctor’s appointments. Such inclusive practices support not only veterans, but also individuals with chronic illnesses, immunocompromised conditions, or disabilities, as well as other employees who may need it. They foster a work environment that values diversity and inclusion.
Employee Resource Groups:
While flexible remote working clearly has its benefits, it’s important that companies intentionally build a community for their virtual employees to avoid loneliness. Employee resource groups (ERGs) are a great way to do this, as they bring employee communities such as veterans, LGBTQ+ members, neurodiverse workers, and their allies together through weekly, bi-weekly, or monthly meetings.
When employees are supported, companies thrive
Flexibility is essential for neurodiverse people, people with disabilities, working parents and many other groups to truly thrive. In addition, we know that businesses benefit from a diverse workforce enriched by a variety of unique backgrounds, skills and life experiences.
For example, a Wharton study found that when technical and managerial roles became remote in practice, the number of female applicants increased by 15% and the number of applicants from underrepresented minorities increased by 33%. In addition, according to the recent McKinsey report, companies that prioritize diversity and inclusion are “39% more likely to outperform than those in the top quartile of ethnic representation compared to the bottom quartile.” Similar trends emerge when examining gender representation.
Veterans as a catalyst for corporate success
Veterans represent a central but often overlooked component of diversity, equity and inclusion initiatives. Their integration into the workplace brings benefits that extend beyond the veteran community. Veterans bring unique skills, experiences and perspectives to the workplace that can significantly improve organizational performance. Their diverse backgrounds contribute to a broader cognitive spectrum and encourage innovative thinking and problem-solving. Research shows that by bringing differing viewpoints and expertise, veterans can drive collaboration and improve decision-making.
To fully realize the potential of veteran employees, companies must create an inclusive environment. To maximize the benefits of a diverse workforce, it is essential to create a climate that promotes diversity and inclusion. This includes not only valuing the unique experiences of veterans, but also socially integrating them into the company culture. By recognizing and valuing the skills, knowledge and perspectives of veterans, companies can foster a sense of belonging and give them the opportunity to fully contribute to the company’s success.
Targeted diversity management initiatives that focus on the specific needs of veterans, such as mentoring programs or leadership development opportunities, can further amplify their impact. By viewing veterans as valuable assets and creating an inclusive workplace, companies can ultimately reap the rewards of their diverse talent pool.
All employees deserve a work environment that allows them to do their best work. Whether they’re educating their children at home, avoiding the physical demands of commuting, or avoiding office distractions that can be overwhelming or triggering, flexible working meets these needs so employees can do their best work and companies can thrive.
Elizabeth Toenyes is a content and editorial strategist at Aquenta global workforce solutions company. She joined Aquent in 2022 after retiring as a Captain in the Army for health reasons after 10 years of service.
