It can be quite annoying when the subtitles you want to follow don’t appear in sync with the show or movie you’re watching. But don’t give up yet. There are usually simple solutions to get these words to match the tone again. This article describes some common troubleshooting methods and how to do them Download videos from Amazon Prime with subtitles. Read on to find out which approaches work best depending on your specific setup, whether you’re using a mobile device, gaming console, smart TV, or desktop.

CONTENTS

Part 1: Why are Amazon Prime subtitles not working?

Part 2: How can I fix Prime Video subtitles?

Part 3: How do I download Amazon Prime videos with subtitles?

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Part 1: Why Amazon Prime Subtitles Not Working?

In this part of the article, we’ll go over some reasons why subtitles may not work with your Amazon Prime Video account. This includes:

Reason 1: Cache clearing: Over time, temporary data stored in your app’s cache could become corrupted and affect subtitle display. Clearing this cache by force closing and restarting the app is often a quick fix.

Reason 2: Device cache and updates: If the overall cache on your device becomes full, it may also result in irregular subtitles or other glitches. Make sure your device and all apps have the latest updates or restart to fix the problem.

Reason 3: Accessibility Settings: Occasionally, the subtitle or subtitle options are accidentally disabled in your Amazon account’s accessibility settings. It’s a good idea to check these settings to make sure CC is still enabled.

Reason 4: Subtitle configuration: There may be a problem with the specific subtitle file for the content you are watching. Adjusting options such as text size, style, and position can resolve display errors.

Reason 5: Supported languages: Not all titles provide subtitle tracks for every potential language. Therefore, the selection of supported languages ​​could also be a problem.

Reason 6: Legacy Devices: Older smart TV/streaming devices will lose Prime Video compatibility over time without updates. Upgrading to current models avoids problems.

Reason 7: Temporary disruptions: In rare cases, certain shows may experience subtitle issues, which will be addressed in a future software patch. By waiting, these unforeseeable cases can be resolved.

These are some common issues you should investigate first if your Amazon Prime subtitles are not working.

Part 2: How to fix Prime Video subtitles?

Now that you know the reason, here are some possible solutions you can try if Amazon Prime Video subtitles are not working properly:

You can customize subtitles in the Prime Video settings menu. Turn subtitles on/off during playback or change font size/style in the subtitle menu. Check that subtitles are also enabled, as some titles require this for subtitles in certain languages.

Subtitles are encoded by content creators, so the specific title may not support them. Try turning on subtitles for different shows/movies to make sure it’s not isolated. If it still doesn’t work, it’s probably an app-wide issue. Check for further fixes.

• Restart the Prime Video app

If adjustments do not repair the subtitles, restarting will clear a temporary cache that may cause disruption. Depending on your device, you may need to close the app completely instead of simply exiting it. If this is not possible, a complete restart of the device should suffice. This will fix many display errors.

The next option you should try is to uninstall and then reinstall Prime Video. This will delete all app files, so it may delete any leftovers that are causing problems. After reinstalling, process the subtitles and see if that solves the problem.

Switching to another compatible streaming device or smart TV is another way to find out if it’s device specific. If subtitles work with the alternative setup, the original device may need to be replaced.

• Clear your watch history

If subtitles don’t work in different apps and devices, the problem may be with your account settings. One option is to clear your Amazon Prime Video watch history. Your watch history stores information about your preferences for certain shows and movies. Deleting this data will remove any stored user data that could be disruptive.

When troubleshooting is complete, report the problem to Amazon customer service. They may have insight into known app bugs or temporary outages affecting subtitles.

With these simple steps, subtitles can be repaired in most cases. Focus on optimizing settings and testing different content first before diving deeper into possible device/network solutions. Quick cache updates are often enough.

Part 3: How to download Amazon Prime videos with subtitles?

If you have problems with subtitles not displaying properly when streaming Amazon Prime videos online, CleverGet Amazon Downloader offers an excellent solution. One of the best third-party tools for storing your entire Prime library locally, it allows you to download shows and Save movies from Amazon Prime directly to your computer.

More importantly, CleverGet detects all available subtitle and audio options for each title and bundles them directly into the download. Whether you need subtitles in another language for better understanding or just want to save accessibility features, this ensures you can enjoy the full viewing experience later without streaming requirements. It’s a simple but very powerful way to use all the resources that come with rented or owned Prime devices for ultimate freedom and control over the viewing process. Here’s how to download content from Prime Video using this downloader.

Step 1. Download CleverGet Amazon Downloader

Visit the CleverGet website and download the application. Install it on your Windows or Mac computer. Open CleverGet and log in with your Amazon Prime credentials. This will link your entire Amazon Video library.

Step 2. Access the Amazon Prime video library

Browse movies, shows and more on CleverGet. Use the search bar to easily find specific titles. Select the video you want to download by clicking the Download button.

Step 3. Select the video

CleverGet analyzes the file. Choose the ideal quality, language for subtitles/audio tracks and a format like MP4. Customize any additional settings for your download. Then click “Download” to save both the video and subtitle files together on your computer.

You can access your downloaded content from the CleverGet library sidebar. It is a simple, easy-to-use tool to save Amazon videos locally with all original attributes. Now you can watch Prime Entertainment anytime, completely offline, on any device, without the hassle of subtitles.

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Subtitles are an important part of the viewing experience to improve comprehension and accessibility. However, when streaming shows and movies online via Amazon Prime Video, they don’t always work properly.

For a reliable solution, CleverGet Amazon Downloader is highly recommended. As a one-stop program, it allows local storage of entire purchased or rented Amazon libraries along with perfectly preserved subtitle options. This ensures entertainment from your Prime collection is fun offline with easy, secured personal downloads.