Announcement of end of support for Dynamics 365 Project Service Automation (PSA)
On March 19, 2024, we announced the end of support for Dynamics 365 Project Service Automation in the commercial cloud.
For Project Service Automation customers in the U.S. Government Cloud, we will have an announcement in the future regarding the upgrade and availability of Project Operations.
Beginning March 31st2025Microsoft will no longer support PSA in commercial cloud environments. There will be no feature enhancements, updates, bug fixes, or other updates for this offering. Any support ticket logged for the PSA commercial cloud will be closed with instructions to upgrade to Dynamics 365 Project Operations.
We strongly encourage all PSA commercial cloud customers to begin planning their upgrade process as soon as possible so that you can take advantage of many of the new Project Operations features, such as:
- Integration with Project for the Web with many new advanced planning features
- Project budgeting and time-phased forecasting
- Date Effective Price Overrides
- Revision and activation of offers
- Recording material consumption in projects and tasks
- Subcontract management
- Advances and retained contracts
- Contract must not be exceeded
- Task and progress-based billing
- Multi-customer contracts
- AI and copilot-based experiences.
Upgrade documentation and FAQ links
Upgrade from Project Service Automation to Project Operations | Microsoft Learn
Project Service Automation end-of-life frequently asked questions | Microsoft Learn
Feature changes from Project Service Automation to Project Operations | Microsoft Learn
Project planning conversion process from Project Service Automation to Project Operations | Microsoft Learn
Plan your work in Microsoft Project with the Project Operations add-in | Microsoft Learn
Learn more about Dynamics 365 Project Operations
Project Operations was first released in October 2020 as a comprehensive product for managing projects from inception to completion by combining the strengths of Dataverse, Microsoft Dynamics 365 Finance, and Supply Chain Management., and Project for the web assets.
Want to learn more about Project Operations? Click this link and navigate to our detailed documentation!
Want to try Project Operations? Click here and sign up for a 30-day trial!
Rupa Mantravadi is Group Product Manager for Microsoft Dynamics 365 Project Operations. Rupa has extensive experience implementing and developing multiple ERP products within the Dynamics 365 product portfolio. Her 15 years of experience with project management software has helped deliver impressive results for Project Operations and makes her a valuable asset to the Dynamics 365 community.
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