Will not operate between Bedford-Nostrand Avs and Church Av
Makes all stops between Bergen St and Church Av
Free shuttle bus service makes all Stops between Bedford-Nostrand Avs and Hoyt-Schermerhorn Sts
Restored between Court Sq and Bedford-Nostrand Avs
View photos of the work on line
View B-roll of the work on line
The Metropolitan Transportation Authority (MTA) today reminded its customers that Phase 3 of the signal modernization work on the The queue begins on Monday, August 12th at 4:00 am and ends on Tuesday, September 3rd at 5:00 am. During this time Trains do not run between Bedford-Nostrand Avs and Church Av. Free shuttle bus B93 runs between Bedford-Nostrand Avs and Jay St – MetroTech where customers can switch to the . Trains will continue to all Stops between Bergen St and Church Av. With the completion of Phase 2 Service between Court Sq and Bedford-Nostrand Avs will be restored.
“We are transforming the subway with a modern signaling system that will provide faster and more reliable service for future generations,” said MTA Chairman and CEO Janno Lieber. “I am proud of the successful shuttle bus service that New York City Transit has implemented to “Train customers will be on the move throughout the duration of this project.”
“We thank our customers for their understanding as we work to modernize a signaling system that dates back to the Roosevelt administration,” said Jamie Torres-Springer, President of MTA Construction & Development. “And we are delivering this project better, faster and more cost-effectively by implementing phased disruptions to ensure we complete this important work as efficiently as possible.”
The The train’s signalling system dates back to the 1930s and is now being modernised with communications-based train control (CBTC), which will provide a more reliable service to its 160,000 passengers. every day. Once the project is completed, will be the third line in the subway system to be completely converted to CBTC, after which and that .
During Phases 1 and 2, the project team achieved key construction milestones, including the complete reconstruction of the train interlocking between 21st Street and Court Sq. This infrastructure had not been upgraded in over 30 years and was in a dilapidated state. In comparison, the new interlocking includes 3,000 feet of new power rail and over 50 miles of new cable to support a new fiber optic and wireless communications system. Construction crews also added new track lubrication infrastructure to reduce train noise, allowing for a quieter, smoother ride, and all three phases utilized modern composite railroad ties, which are much more resistant to water intrusion than the traditional wood ties. Approximately 100 construction crew members per shift worked around the clock to complete the new interlocking in two weeks.
Phase 3 begins with the replacement of the curved track between Bergen St and Hoyt St. This section of track requires Trains have to make very sharp turns, which causes severe wear and tear on the train’s rails and wheels.
As work began, the MTA launched a comprehensive customer service campaign to assist passengers. Hugo Zamora was appointed Train Czar for real-time communication with Zamora ensures that a reliable alternative bus shuttle service is available and is able to adjust the service in real time to meet customer needs. Customers can also sign up for a weekly newsletter to receive the latest information on service changes, travel alternatives, construction updates and more. Click here to sign up.
An extensive shuttle bus service operates instead of Train service, with buses stopping everywhere Stations where service is suspended. Click here to view shuttle bus service maps. During this time, shuttle buses will make any skipped stops and runs as follows:
Weekdays:
- Morning, afternoon and evening every 1 to 4 minutes.
- In the late evening and night hours every 5 to 10 minutes.
Saturdays:
- Morning, afternoon and evening every 3 to 5 minutes.
- In the late evening and night hours every 5 to 10 minutes.
Sunday:
- Morning, afternoon and evening every 3 to 5 minutes.
- In the late evening and night hours every 6 to 10 minutes.
Customers have numerous options for receiving announcements and information about real-time and planned service changes, as well as 24/7 customer support in their native language.
mta.info – The ultimate source for real-time arrival and service change information for any line or route in the MTA system. Customers can find current status on mta.info and upcoming scheduled service changes using the lookup tool at mta.info/alerts.
MTA app – Customers using the comprehensive MTA smartphone app see real-time train and bus arrival times and other travel information for all MTA services in one place. The app is available on the Apple Store and Google Play.
Email and SMS notifications – Customers can sign up for email and text alerts tailored to their specific commutes and travel times. They can also sign up for MTA newsletters such as “The Weekender,” a weekly newsletter that reports on important service changes planned for weekends. Customers can sign up here.
Whatsapp – Riders can chat with NYC Transit 24/7 via WhatsApp for customer support. Using Google Translate, NYC Transit agents provide real-time customer support in up to 108 languages.
511 – Those who prefer to contact the MTA by phone can obtain information by dialing 511. Those who are deaf or hard of hearing can use their preferred service provider for free 711 forwarding to reach the MTA at 511.
