What a surprise!

Earlier this week, Indiana couple Andi and Shaun Waters discovered a giant snake in a U-Haul truck they rented to help a family member move.

In an initial Facebook post, Andi shared a video of the snake curled up under the passenger seat of the large vehicle. “This is real life. A series. There’s a snake in our truck,” she wrote in her caption.

A follow-up video showed Shaun attempting to get the reptile out of the truck using the end of an umbrella before it was seen sliding back under the seat.

In another post, Andi shared that animal control was closed and unable to help them, so she and her husband took matters into their own hands and worked together to remove the snake from the vehicle and place it in a large storage box.

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After the large snake was removed from the U-Haul truck, Andi shared a video on Facebook of the animal being cooled with water. “There’s no telling how long it was in there,” Andi could be heard saying of the snake from behind the camera.

In another post, Shaun shared a photo of himself and Andi – who married in 2015 – next to a photo of the snake. “Well today was an eventful day,” he wrote in his caption, joking after the ordeal: “We rescued her and lived to tell the tale.”

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In a statement to PEOPLE, a U-Haul spokesperson said: “On August 4, one of our dedicated U-Haul dealers in Evansville, Indiana, performed a standard, thorough inspection of our rental truck before making it available to customers. During the inspection, our dealer discovered a snake under the seat.”

“Our dealer was unnerved by the discovery, left the animal alone and prepared another truck for our customers who would soon arrive with a reservation. When our customers arrived, our dealer told them the story. Concerned for the animal’s welfare, our customers removed it from the vehicle and helped hand it over to an animal control representative before leaving in another rental truck,” they continued.

“This act of kindness was appreciated by both our dealer and the previous customer who had rented the truck and left their pet in the vehicle upon return. The pet and its owner were reunited. We are grateful to our dealer for handling this highly unusual situation,” the statement continued. “The local U-Haul team has decided to refund the helpful customers half of their one-way rental costs due to their willingness to help and the slight delay they had to endure.”